Technical Account Manager
Job description
You will be the technical lead on client engagements, from the first discovery call through a working deployment and on into a long-term relationship. You will take
Run discovery and scope business requirements with clients – i.e. understand the client’s operations.
Turn those requirements into technical architectures and user acceptance criteria for LLM-based and agentic deployments.
Explain architecture choices to clients, and explain business considerations to engineers.
Build client-specific features yourself with coding assistants, and open the pull requests.
Handle clients well: manage expectations and close out deliveries.
Source new deals, and turn current projects into long-term recurring contracts and further implementations.
Advise leadership on the platform product roadmap, based on what you learn from clients.
Work with and mentor junior AI engineers.
What you will be working on
Leading client engagements from discovery to sign-off
Designing and shipping agentic deployments in production cloud environments
Building MVPs quickly, putting them in front of clients and iterating
Feeding client insights into the platform roadmap
Growing accounts into recurring, multi-phase relationships
You will be a good fit if you
Thrive in ambiguity and can create structure where there is none
Take ownership and come with solutions, not just problems
Advise leadership on direction instead of waiting to be told
Welcome feedback, and give it candidly, including to leadership
Are comfortable in a fast-paced environment
Hold a high bar for excellence
Bring real creativity to problems that have no obvious answer
Like building MVPs, shipping them and improving them based on real feedback
Minimum qualifications
4-5+ years of software engineering in project-delivery settings (consulting, agency or client-facing delivery teams)
Demonstrated experience deploying AI agents. Personal projects count, as long as you can explain the architectural decisions behind them and the trade-offs you made.
Preferred qualifications
Experience in a 0-to-1 startup
Production experience with agentic AI in cloud environments
Hands-on with AI coding tools, Claude Managed Agents, context and harness engineering, and agentic evals and observability
Inference engineering and AI cost optimization
Highly capable at structuring ambiguous problems
You don't need experience in all of these. We do expect you to get up to speed on any of them within a week or two of learning and trying.
Why work with us
A passionate, ambitious team of former consultants and experienced founders
A front-row seat to working with frontier AI tools, in a way few firms in Sri Lanka do
A fast track to senior leadership
Competitive compensation for the right person
- Location
- Global
- Remote status
- Hybrid
- Employment type
- Full-time
About Teams Squared
This is more than work, it’s making a difference.
Something impactful. Something that leaves a mark. We're opening pathways to kickstart your offshore careers through remote job opportunities.
Welcome to Teams Squared!