About Teams Squared:

We are a team augmentation company dedicated to connecting exceptional remote talent with global organizations.

Job Description:

We are seeking an experienced Sales Admin to support client onboarding, customer relationship management, operational coordination, and service delivery initiatives. The ideal candidate will have a strong customer-first mindset, experience managing client relationships end-to-end, and the ability to coordinate multiple stakeholders while maintaining exceptional service standards.

This role is ideal for professionals with backgrounds in customer success, client services, operations, account management, onboarding support, or immigration consulting. Experience supporting clients through complex application, onboarding, or advisory processes is highly valued.

Responsibilities:

• Manage the end-to-end client onboarding process and ensure a seamless customer experience.

• Serve as the primary point of contact for client inquiries, escalations, and ongoing support.

• Build and maintain strong client relationships to drive satisfaction, retention, and long-term engagement.

• Coordinate internal teams and external stakeholders to ensure efficient service delivery.

• Monitor client accounts and proactively identify opportunities to improve customer experience.

• Maintain accurate records and client information within CRM systems.

• Track key customer success metrics and provide operational reporting.

• Assist with scheduling, coordination, and administrative support activities.

• Identify process improvement opportunities and implement operational efficiencies.

• Support cross-functional teams with customer communications and project coordination.

• Assist clients with application, onboarding, and documentation processes while ensuring accuracy and exceptional customer service.

• Experience supporting clients within immigration services, migration consulting, visa processing, or similar advisory environments is preferred.

Qualifications:

• 2–5 years of experience in immigration services, migration consulting, immigration law, legal support, business development, or sales.

• Experience working within an immigration law firm, migration consultancy, or investor migration organization is highly preferred.

• Experience with Investment Visas, Golden Visas, Business Migration, Entrepreneur Visas, or Investor Immigration programs is a strong advantage.

• Exposure to New Zealand immigration matters is highly desirable.

• Experience working with clients from Singapore, Malaysia, Sri Lanka, UAE, or similar international markets is advantageous.

• Experience using CRM platforms such as HubSpot, Zoho CRM, Salesforce, or similar systems.

• Experience working remotely and collaborating with distributed teams.

• Proficiency in Microsoft Office Suite, Google Workspace, and communication platforms such as Slack and Microsoft Teams.

Benefits:

• Competitive compensation package in foreign currency

• Fully remote work

• Regular initiatives for training and professional development.

Note: Only candidates who make it to our shortlist will be contacted for further discussions.

Teams Squared is a proud equal opportunity employer. We value diversity and are consistently committed to creating an inclusive environment for all team members.