Account Manager
About Teams Squared
Teams Squared provides top-tier legal and operational professionals to growing companies and law firms. We are a team augmentation company, which means we embed individuals and full teams directly into client organizations to support their short- and long-term goals. Our clients range from high-growth startups to established global enterprises.
We’re currently hiring for an Account Manager (Legal) to join one of our client teams that specializes in immigration law. The ideal candidate will work closely with both internal teams and clients to guide individuals through a smooth and supportive client experience throughout the resolution process.
Requirements
Manage client processes, including gathering relevant scheduling consultations, and ensuring accurate case intake
Maintain regular communication with clients to provide updates, answer questions, and manage expectations throughout the process
Coordinate with legal professionals, mediators and support staff to ensure seamless case handoffs and follow-through
Track case progress and client engagement using Hubspot CRM tool, ensuring high responsiveness and accountability
Identify and escalate issues or delays that could affect client satisfaction or case progression
Qualifications
2+ years experience in a legal, case management, or client-facing role — preferably in an immigration or legal support environment
Good prior experience with the HubSpot CRM is mandatory.
Ability to manage multiple client relationships simultaneously while maintaining high attention to detail
Strong organizational skills and a proactive, solutions-oriented mindset
Comfortable working independently in a remote-first environment
Benefits
100% remote work
Competitive remuneration based on experience and location
Access to industry-leading tools for communication, project tracking, and reporting
Ongoing professional development and career advancement opportunities
Join our dynamic team and make a significant impact on the success of our client organizations' efforts. If you're ready to take the next step in your career and contribute to the growth of leading companies, apply now!
Only shortlisted candidates will be contacted for further evaluation.
Teams Squared is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Department
- Legal
- Locations
- Cape town
- Remote status
- Fully Remote
- Employment type
- Part-time
About Teams Squared
This is more than work, it’s making a difference.
Something impactful. Something that leaves a mark. We're opening pathways to kickstart your offshore careers through remote job opportunities.
Welcome to Teams Squared!